Terms of Service
Last Updated: September 8, 2026
Ranzo Hardware is the online store of Ranzo Supply LLC, a New York limited liability company. These Terms apply to visitors and customers using ranzohardware.com. Read them before using the website or ordering products.
1. Acceptance of Terms
By using the website, you agree to these Terms and applicable laws. If you do not agree, do not use the website or place orders through it.
2. Use of the Website
The website is intended for lawful personal and business purchases of hardware, tools, and industrial supplies. Do not attempt unauthorized access, disrupt the website, misuse its systems, extract its data using unauthorized automated tools, or use it unlawfully.
3. Accounts
Guest checkout is available. Accounts provide features such as order history and saved information. Provide accurate details and keep them current.
4. Products and Pricing
We make reasonable efforts to keep descriptions, prices, and availability accurate, but errors can occur. We may correct errors and update availability. If an order is canceled because of incorrect pricing, you will be notified and a full refund issued.
5. Orders and Payment
Orders are subject to acceptance. Orders may be refused or canceled for reasons including suspected fraud, unavailable products, or incorrect order information.
Payment in full is required when ordering. Major credit and debit cards are accepted through Stripe as displayed at checkout. You must be authorized to use the payment method you provide.
6. Shipping and Delivery
7. Returns and Refunds
8. Intellectual Property
Website content belongs to Ranzo Hardware or its licensors and is protected by applicable intellectual-property laws. Reproduction, distribution, modification, or public display requires the relevant permission.
Third-party names, images, and logos identify products and remain the property of their owners. They do not imply brand-owner affiliation or endorsement.
9. Limitation of Liability
To the extent permitted by law, these Terms exclude indirect, incidental, consequential, special, and punitive damages related to website use or purchases, and limit liability for a purchase-related claim to the amount paid for the product concerned. These limitations apply only where lawful and do not exclude liability or rights that cannot legally be excluded.
10. Hazardous Materials
Some products may be classified as hazardous materials and subject to shipping restrictions or special handling, storage, and disposal requirements. Customers must comply with applicable requirements when receiving, using, storing, or disposing of those products.
11. Indemnification
To the extent permitted by law, customers are responsible for claims and losses arising from their violation of these Terms, unlawful use of the website, or misuse of products. This provision is subject to applicable law.
12. Changes to These Terms
Updates are posted on the website with a revised date. Review the current Terms when using the website or placing an order.
13. Governing Law
These Terms are governed by New York law, subject to applicable mandatory legal protections. Disputes are addressed in the appropriate New York state or federal courts except where applicable law requires otherwise.
14. Contact Information
Ranzo Supply LLC operates Ranzo Hardware as an online-only retailer. It does not operate a walk-in storefront. Contact us about these Terms using the details below.
Ranzo Hardware, operated by Ranzo Supply LLC
Address: 14 Hawkins Ave, Ronkonkoma, NY 11779, United States
Phone: +1 (631) 946-3827
Email: info@ranzohardware.com
Customer support hours: Monday - Friday, 9:00 AM - 5:00 PM ET
Response time: we typically respond within one business day.
Ranzo Hardware Customer Service
- info@ranzohardware.com
- +1 (631) 946-3827
- Monday - Friday, 9:00 AM - 5:00 PM ET· We typically respond within one business day.
- 14 Hawkins Ave, Ronkonkoma, NY 11779, United States