Payment Policy

Ranzo Hardware accepts Visa, Mastercard, American Express, and Discover credit and debit cards as offered at checkout. Payments are processed by Stripe.

Payment in full is required when you place an order. Orders remain subject to acceptance under the Terms of Service. An order confirmation email is sent after placing an order.

Prices and payments are in US dollars (USD). Sales tax is calculated at checkout using the delivery address. Shipping costs are displayed in the cart and at checkout according to the Shipping Policy.

Stripe processes card payments. Ranzo Hardware does not see or store your full card number, as stated in the Privacy Policy.

Approved return refunds are issued to the original payment method within seven business days of the returned item arriving at the facility, under the Return & Refund Policy. Canceled-order refunds follow the Cancellation Policy. Consult those policies for the applicable conditions.

If a charge looks wrong, contact us before disputing it with your bank; most issues resolve in one conversation.